My journey as an IT professional started at NAIT (Northern Alberta Institute of Technology). I graduated specializing in IT System Administration. I was fascinated to learn how things are getting done in the background and how closely they are integrated into our daily life. After graduating, my first role was IT Analyst. As the team was very small, it was a perfect opportunity for me get some hands on experiences with all of the area. I was able to work directly with vendors, internal and external clients to improve system performance and operational reliability.

One of the important skills I have is communication skills and I believe this is most critical for any success. I not only listen to the voice of the people I work with but also try to understand and analyze together with an open mind. This approach helped me to build a good relationship between both internal clients and external vendors which increased the efficiency and the quality of the work.

I am a

Professional Experience


Founder (Feb 2018 – Present)

Job Descriptions

  • Provide IT Support for major events in Commonwealth Stadium
  • PHP web development and support of WordPress Installations
  • Manage and support retail and concession POS system
  • Provide solution for small business owners with online marketing
  • Provide solution for small business owners with online store
  • Provide website host and maintaining services
  • Remote user support


All Weather Windows

Lead QA Analyst (Jan 2012 – Present)

Job Descriptions

  • Plan, schedule, coordinate, and implement testing programs for IT systems
  • Organize the testing of software releases, including test case design and execution of functional, regression, and integration testing
  • Work with BA and SME (Subject Matter Experts) to define and implement testing processes
  • Work with developers leads to define workflow steps and testing process
  • Create and review testing scripts for functional testers and UAT group
  • Coordinate the test cycle and run the testing group
  • Execute load testing and record baseline weekly for performance and user experience testing
  • Perform smoke test after every release and make dissension
  • Write and distribute reports to describe program evaluation problems found, corrections needed, and problem areas

Edmonton Elks

Position: Systems Administrator
May 2013 – Jan 2014

Job Descriptions

  • Maintain and support workstation hardware and software
  • Install and maintain router, switches, servers, copier, printers, and mobile devices
  • Manage and support retail and concession POS system
  • Support digital signage system in stadium
  • Support thin client users and manage virtual desktop infrastructure
  • Support vendor application for ticketing, scouting, therapy and coach film
  • Manage Anti-virus/anti-spyware programs
  • Monitor network devices and workstations
  • Basic end-user support
  • Remote user support