ALL GROUND IT PROFESSIONAL
My journey as an IT professional started at NAIT (Northern Alberta Institute of Technology). I graduated specializing in IT System Administration. I was fascinated to learn how things are getting done in the background and how closely they are integrated into our daily life. After graduating, my first role was IT Analyst. As the team was very small, it was a perfect opportunity for me get some hands on experiences with all of the area. I was able to work directly with vendors, internal and external clients to improve system performance and operational reliability.
One of the important skills I have is communication skills and I believe this is most critical for any success. I not only listen to the voice of the people I work with but also try to understand and analyze together with an open mind. This approach helped me to build a good relationship between both internal clients and external vendors which increased the efficiency and the quality of the work.